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Retail
Concept stores tailored to meet the different customer needs.
About Us
The brand
The Rivoli Group is synonymous with luxury lifestyle retail. Over the last four decades, it has established a wide footprint, serving its customers across the UAE, Oman, Qatar and Bahrain offering a diverse portfolio of over 100 prestigious international brands and an unmatched retail experience.
Rivoli encompasses a wide spectrum of all things premium such as watches, eyewear, jewellery, leather accessories and writing instruments.
From its headquarters in Dubai, the Group has swiftly established its reputation as one of the largest importers, distributors and retailers of luxury products with over 200 stores in the region. The Group also manages travel retail in leading airports and on-board airlines.
Critical to the success of the Group is an outstanding team of over 1,600 professionals driven to deliver a remarkable customer experience.
With a diverse range of international brands, distinctive stores and exceptional service, the progress of the Rivoli Group is based firmly on quality, reliability and customer centricity.
Woven into the fabric of Rivoli is commitment, diligence and the pursuit of excellence; values that have propelled the Group to the position of repute it enjoys today. Every employee at Rivoli Group is a glowing testament to these values.
"R" PHILOSOPHY
Excellence, quality, assurance, rewards, and an experience beyond compare. These are the cornerstones of the Rivoli “R” Philosophy.
It is the bedrock upon which we have built our reputation as a leading lifestyle retailer in the Middle East. Everything, from our products and service to our people and working culture is steeped in this philosophy.
For retailers and customers alike, ‘R’ is a badge of excellence, a guarantee of quality and an experience designed to delight consumers. A closer look at the ‘R’ philosophy highlights the elements that represent the cornerstones of our success..
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Range
Extensive portfolio of world-class luxury brands offering only the best for our customers.
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Reach
Large number of stores throughout the region, making it easy for the customer to reach us.
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Reliable
Unmatched service every time, for an unparalleled customer experience.
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Resources
Outstanding team of over 1,600 professionals, all dedicated to fulfill our promise.
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Rewards
Year-round advantages and benefits for customers building long lasting relationships.
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Responsible
Committed to ‘Green CSR’ and actively perseveres to adopt sustainable initiatives across our retail stores and corporate offices. know more
MESSAGE FROM THE CEO
"Welcome to the Rivoli Group.
At Rivoli Group, our journey has always been defined by excellence, innovation, and an unwavering commitment to deliver world-class luxury and lifestyle experiences. As we step into an exciting new chapter in 2025, we continue to evolve, setting new benchmarks in retail while staying true to our legacy of quality, and service.
2024 has been a year of strategic growth and transformation for Rivoli Group. In the face of global economic fluctuations, industry shifts, and evolving consumer expectations, we have remained agile, strengthening our legacy businesses while embarking on new ventures that position us as the leading luxury lifestyle retail group in the region.
With over four decades of expertise, a dedicated team of 1,600+ professionals, a network of 200+ stores, and our ever-evolving e-commerce platform, www.rivolishop.com, Rivoli Group continues to set the standard for luxury lifestyle retail in the region. Our growth is driven by an unwavering commitment to elevating customer experience, expanding our retail presence, and embracing digital innovation. As we look to the future, we remain focused on delivering exceptional quality, staying ahead of industry trends, and redefining the essence of luxury shopping.
Our journey is made possible by our people—the driving force behind our success—and by you, our valued customers, and stakeholders. Your trust inspires us to continuously innovate, elevate our offerings, and create meaningful connections.
Thank you for being part of Rivoli Group’s story. We look forward to shaping the future of luxury retail together."
Ramesh Prabhakar
VICE CHAIRMAN & MANAGING PARTNER
